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OUR STORY

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About Us

Dennis and Chloe, the heart behind Contract Care Support Services, bring over 20 years of combined experience in providing exceptional care to individuals. As a family who understands the challenges and rewards of supporting loved ones with disabilities, they are deeply connected to the NDIS community. Having family members with disabilities themselves, Dennis and Chloe know firsthand the importance of compassionate, personalised care.

As a loving family with two young children, their mission is to extend the care, love, and generosity they practice at home to the broader community. Driven by a passion to make a difference, they founded Contract Care Support Services with one simple belief: We care about people. We care about helping. With us, you’ll find a team that treats you like family – because caring is at the core of everything we do.

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Chloe Pili-Gaitau

Founder & Director

I've been in the healthcare industry for over ten years, particularly within the aged care sector. My experiences have shown me the unique challenges in this field, and this inspired me to establish my own agency, where I felt a genuine need for more care, attention, and compassion.

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Dennis Pili-Gaitau

Founder & Director

Dennis brings 20 years of experience in the health and wellness industry. As an accredited strength and conditioning coach, Dennis combines his expertise with a deep understanding of how exercise can improve health and manage chronic conditions. He’s passionate about building a sense of community through movement, believing firmly that "movement is medicine." Dennis is dedicated to helping individuals from all walks of life reach their fullest potential. Drawing on his background as a former professional rugby player, he brings professionalism and enthusiasm to brighten and empower those around him

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Jade Muyesser

Team Leader

With more than 10 years of experience in customer relations, I have consistently focused on meeting and exceeding the needs of those I interact with. My compassionate approach allows me to effectively support the elderly and individuals with diverse support requirements, helping them navigate their unique challenges. I am motivated to make a meaningful impact in their lives through personalised support and guidance, ensuring they receive the care they deserve. I am passionate about building connections with in the Age care and NDIS sector and making a positive difference within the community.

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Jack Eyres

Client Engagement Officer

With a background in personal training and community support, I bring a strong foundation in helping people improve their wellbeing and independence. My experience in the UK assisting individuals with housing support, combined with my passion for health and fitness, has given me the skills to work closely with people from diverse backgrounds and needs. I am motivated by making a positive difference in people’s lives and committed to applying my caring nature, communication skills, and problem-solving abilities to the Aged Care and NDIS sector. I look forward to building strong connections and supporting individuals to achieve their goals with dignity and respect.

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Lucas Smyth

Client Engagement Officer

I am beginning my career in the community and disability support sector with a strong personal connection and genuine passion for helping others. Having grown up alongside a parent who is a dedicated support worker, I have seen firsthand the positive impact that quality support can make in people’s lives. I also have lived experience of disability within my own family, which has given me a deeper understanding of the challenges individuals face and the importance of dignity, respect, and empathy in care. While I am new to the field, I am eager to learn, committed to following best practice, and motivated to make a meaningful difference in the lives of others.

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Kyle Jaggard

Contract Care Ambassador

Hi my name is Kyle and I am 24. I have 3 jobs and love to meet new people. I love working at Contract Care with my work family. I send out badges to our nurses, I like to answer the phone and help Chloe and Dennis with typing tasks. But my main goal is to make all of my friends in the office smile and laugh and bring them cups of tea.

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Melissa Murray 

Compliance Officer 

Caring for people has always been at the heart of everything I do. With over ten years of experience supporting children and adults with disabilities across the world, I’ve had the privilege of working with amazing individuals from all walks of life. My passion is creating a safe, supportive, and empowering environment where people feel valued, heard, and capable of achieving their goals. At Contract Care Support Services, I’m dedicated to providing personalised care that truly makes a difference. Whether it’s helping with daily activities, encouraging independence, or simply being a friendly and understanding presence, I believe in building strong, trusting relationships that allow people to thrive. I love what I do, and I’m here to make sure that every person I support feels confident, respected, and part of a caring community.

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